At AviLAB, accessible from https://www.avilab.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AviLAB and how we use it.

Who We Are

Our website address is: https://www.avilab.co.za.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser. This includes using session storage to store the user’s topic and question number in the topic, enhancing their progress tracking through our courseware.

Embedded Content from Other Websites

Articles on this site may

include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to measure traffic on our site and understand how users interact with it. Google Analytics may collect data about your visit, including the pages you view, the website you came from before visiting ours, and some of the searches you perform on our site. For more information on Google Analytics, please visit Google’s Privacy Policy: https://policies.google.com/privacy.

reCAPTCHA

We use reCAPTCHA on our site to prevent spam and abuse. reCAPTCHA analyzes your interaction based on various indicators to differentiate humans from bots. Google’s Privacy Policy and Terms of Use apply to reCAPTCHA’s use: https://policies.google.com/privacy.

WooCommerce

Our store is built on WooCommerce, which collects your data during the registration and purchase process. This includes your name, address, email, and the products you buy, to fulfill your orders. WooCommerce may store this data to streamline your future purchases and manage your account. For detailed information, refer to WooCommerce’s Privacy Policy: https://automattic.com/privacy/.

Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

The data related to your course progress, captured through session storage, and your WooCommerce data are retained until you request deletion or are automatically deleted after 2 years of inactivity.

Your Rights Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we

erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Requests for data erasure can be made via email or using the account dashboard.

Security Measures

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our website uses SSL encryption to ensure a secure connection and protect data transmission.

Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service. Furthermore, data collected by Google Analytics and reCAPTCHA is subject to Google’s privacy policies.

Contact Information

For any questions or concerns regarding your privacy and data protection, please contact us at admin@avilab.co.za. If you wish to exercise any of your data protection rights, including data access or erasure requests, please reach out to us via the provided contact details.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.